Consumer Services

Common Use Cases

AI tech company providing quality management and customer experience solutions for call centers. Optimize customer communication by doing speech analytics of customer phone calls automatically. Our tools turn phone conversations into meaningful actionable insights to make customer communication better.

Analysis and consumer knowledge

Transcribe: Upload and transcribe your calls speech-to-text at the best accuracy!

Analyse: Perform qualitative and quantitative analysis on the transcribed data!

Improve: Use the acquired insights to earn faster!

​Sentiment Analysis: Determine negative, neutral, or positive calls.

High Accuracy: Enjoy enhanced speech-to-text capabilities.

​Ideas Extraction: ​Summarise the essential parts of phone calls, topics, keywords, and phrases.

Checklists: Assess the agents’ performance with automated scoring and calls monitoring.

Smart Dashboards: Make decisions based on business intelligence and data insights.

Analysis and consumer knowledge

We build data science tools and platforms, focusing on improving profitability in broad categories

Any Language

Chose from a wide range of supported languages.

Many Speakers

See different speakers and analyze their speeches separately.

Custom Learning

Train the company-specific machine learning model to increase accuracy.

Emotions Analysis

Find out how that was said nonverbally based on intonation and tone of voice.

Any Language

Chose from a wide range of supported languages.

Multi-Language

Analyse mixed conversations conducted in the mixed language.

​Ideas Extraction

Summarise the essential parts of phone calls, topics, keywords, and phrases.

Rest API

Integrate the existing company technical environment with our solution to exchange the data.

Ready to get started?

Our experienced team of consultants and analysts have worked with industry leaders, collecting and assessing information to transform business practices. We’d like to help you create your next solution, whether it’s migrating existing platforms or developing new systems. Technology is evolving rapidly, let’s build a legacy solution

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